Frequently Asked Questions
Everything you need to know about shopping with JAYNE Boutique.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy for boutique items?
We accept returns within 30 days of purchase. Items must be in their original condition, unworn, unwashed, and with all original tags still attached.
How do I know which size to choose?
Each product page includes a detailed size guide. Since we curate pieces from various designers, we also include 'Fit Notes' to tell you if an item runs small, large, or true to size.
Can I change or cancel my order after it has been placed?
We process orders quickly to ensure fast delivery. You can change or cancel your order within 1 hour of placement by contacting our customer support team.
Do you offer international shipping?
Yes, JAYNE Boutique ships worldwide. Shipping costs and duties are calculated at checkout based on your specific destination.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.